When a company has clarified what it means by a business process, it is often the task of creating an inventory of all business processes. In order to systematically address business process management, it is important to have an overall overview. This is because, as a rule, results are to be achieved quickly and, for this purpose, at least at the beginning, the energy must be concentrated on a prioritized section of the whole.

Business process architecture

The result of the business process identification should not only be an inventory, but a process architecture, which breaks down the business processes and reveals their mutual relationships. A process architecture provides the framework to set priorities and define the scope of analysis, management and improvement of business processes. A hierarchical structure of the process architecture allows viewing at different levels. A typical outline is shown the following figure .

The top level (Level 1) is often represented as a value chain and is called a process map. The average level of detail (level 2) shows the processes of a company in an abstract form, i.e., variants specialized in products, markets or other properties are aggregated in abstract processes. Only on the lower level of detail (Level 3) can we find flowcharts that can be modeled with BPMN 2.0, for example.

Together with your specialists, we develop your business process map. This creates transparency you about the activities of your organization. This is the ideal basis for you to identify and address your risks - including regulatory issues. The assignment of process responsibilities in your organization also ensures that process efficiency and risk monitoring are permanently established.

We can create the overall picture bottom up on the basis of interviews with your employees or top down making use of external process frameworks.