• Gain a practical understanding of BPM's core concepts, methodologies, and implementation.
• Study all nine knowledge fields of the BPM CBOK® 4.0.
• Prepare intensively and purposefully for the ABPMP CBPA or CBPP certification. 

Day 1

• What is BPM?
• CBOK's knowledge areas
• Modeling business processes
• BPMN fundamentals
• BPM and organizational strategy
• Process analysis techniques
• Process architecture
• Process performance measurement

Day 2

• BPM design tools
• Process improvement methodologies
• Building a process-oriented organization and culture
• Organizational Change / BPM Competence Center
• Enterprise Process Management (EPM)
• Technology and Transformation
• Measuring Process Performance
• CBPA or CBPP exam simulation

• CBPA certification
  • The CBPA certification is intended for professionals new to BPM. It validates understanding of the fundamental concepts and essential practices of business process management.
  • Eligibility requirements
    • 1,250 hours of documented hands-on experience in a BPM related area
    • OR a 4-year qualifying university degree and passing a comprehensive test.
  • Price
    • Application fee: €30.00. If approved, the applicant can register for the CBPA® examination online with Kryterion online testing.
    • Exam fee: €480, discount available for current ABPMP International professional members.
  • Exam details:
    • 124 multiple choice questions
    • Exam time: 130 minutes
• CBPP certification
  • The CBPP certification is intended for experienced BPM Practitioners. It recognizes advanced expertise in the implementation, improvement and effective management of processes.
  • Eligibility requirements
    • 4 years minimum Business Process Experience
    • AND 6 months credit for an Advanced Degree & Approved Industry Certifications e.g. PMI; IIBA
  • Price
    • Application fee: $75.00 USD. If approved, the applicant can register for the CBPP® examination online with Kryterion online testing.
    • Exam fee: $650.00 USD, discount available for current ABPMP International professional members.
  • Exam details:
    • 140 multiple choice questions
    • Exam time: 180 minutes
• Recertification:
  • 3 year cycle
  • 30 continuing Professional education hours.
• Registration
  • Follow the steps and register on ABPMP website at https://www.abpmp.org/page/app_instructions 

The concepts, methods and relationships are clearly presented in the course and supported with group exercises to promote a practical understanding of holistic process management.

• Textbook “Foundations of Business Process Management”
• Slides

• Process manager, customer experience manager, organization Manager, risk, internal control, audit and management control managers, project, program, or IT manager, who are new to BPM.
• Process management specialists who want to prove their knowledge with an internationally recognized certification. 

• BPM experience
• The underlying book BPM CBOK® 4.0 is not included in the course fee and must be purchased separately as a workbook. We recommend that you read the book in advance.
• Meet the ABPMP’s pre-requisites for the certification exam, see https://www.abpmp.org/page/certification_home.

• English
• German
• French

• Same format as public training, but in your company and with customization options. Adapted to your specific needs.
• On request